Contact Us

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Heiter Jewellery is Luxury Costume jewellery made in London. Led by Creative Director Mia Krstic who lives and works in culturally diverse and artistically rich Shoreditch, East London.

Shipping Info

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Shipping & Returns

SHIPPING 

We ship worldwide using recorded delivery with tracking number.

Orders are shipped within 24 hours and you will receive a confirmation mail with air waybill number to track delivery online.

For UK deliveries, please allow 2 working days and Worldwide up to 10 working days.

RETURNS & REFUNDS

We accept returns and offer order refunds for all purchases. Should you wish to return an item, you have 28 days from receiving your order to arrange an exchange or return. Please contact us

Refunds will be credited using original payment method. Please note the refunds can take up to 10 working days to show on your account due to varying processing times between payment providers.

All the items must be returned new, unused and in original packaging.